If you don’t hear a ring try the troubleshooting steps here.įor analog chimes, the blue led may just be a single blink as the ring duration is pretty short.įor a digital chime, we can support chimes with melodies up to 15 seconds. The Chime Kit is powered up and trying to ring the indoor chime. NOTE: The product may be in this state for a few minutes after first connecting.Ĭhime Kit is connected to power correctly and is ready to ring. If you notice this, your device has previously been reported stolen and has been locked.Ĭhime Kit is not powered up and the input is not connected correctly.Ĭhime Kit is connected to power correctly and is charging up. If the above does not fix the issue, you may need to reset and re-add the product to the home app.Reboot the device by detaching the main unit from the mount and then reattaching it.Ensure that your home wireless router is working and the wi-fi network is still the same.The system may operate but it is susceptible to shutting down in certain conditions.Įrror - Connection time out / connection to a paired wireless network is failing Insufficient power in the doorbell wiring system to operate optimally. This can include lighted mailbox or number signs, porch lights, or sprinkler systems. Remove any other devices that may be drawing power from the circuit.The product can support electrical systems up to 24V AC and greater than 10 VA. Upgrade your transformer to a more powerful one.You will need to do one or all of the following steps to ensure that the system runs properly. Insufficient power in the doorbell wiring system to run the system. Known Error - The hardware is unable to boot Note: If it does not progress past this state permanently it means that the boot-up has failed.
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